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Forum Discussion

JoeM845's avatar
JoeM845
Luminary
Sep 21, 2023
Solved

RBR50: Update firmware from 2.7.4.24 not finding newer firmware

RBR50's Menu item "Advanced -> Administration -> Firmware update" responds with "No new firmware version available" for both the RBR50 and the RBS50. I expected it to find 2.7.5.4, ask for an OK, and...
KevinLiT's avatar
KevinLiT
NETGEAR Moderator
Sep 21, 2023

Hello JoeM845 ,

 

Welcome to the NETGEAR Community!

 

At this time the most current firmware for the RBK50 systems is an optional update. If you would like to update this firmware please update your firmware manually. Please ensure to update the attached satellites first then update the router last.


Please navigate to the link below for the download file for your RBR50: 
https://www.netgear.com/support/product/RBK50#download

 

For step-by-step instructions on how to manually update your RBK50 please navigate to the link below:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com

 

Best,

Kevin

Community Team

JoeM845's avatar
JoeM845
Luminary
Sep 23, 2023

KevinLiT,

 

Thanks. "Optional update" makes sense. I do not know how I -- a basic user -- am supposed to figure this out. Should I expect Netgear's documentation to provide any guidance?

 

The Release Notes do not say optional. Nor do they provide any recommendations. They list the two features (Armor & SPC), but they do not say the bug fixes are only applicable to setups using those features.

 

The option to check for updates says no newer firmware and not o newer mandatory firmware

 

Thanks again,

Joe