NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Len6
Aug 26, 2022Aspirant
RBR50 V2.7.4.24 that I am unable to clear Security Options (WPA2-PSK) password.
I have reset the router using the pin hole and electronic reset using the interface. I have the password that I used to log into the admin side of my Orbi that keeps returning to the Security Option...
- Aug 29, 2022
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
FURRYe38
Aug 26, 2022Guru - Experienced User
This option can be removed. Other securiy modes should be selectable however. WPA2 is recommended for the 50 series system.
- Len6Aug 26, 2022Aspirant
I can change the password and save it but the minute I go back after the reset it's reverted to the old password. After the reset the router completely I left the factory password, and it held but then when I went back in it was back to the old password. It does the same unless I choose no password.
I would think that it's storing it somewhere and it needs to manually be removed but I have no idea where it is. I have changed it using the app and the computer and it makes no difference. Any assistance would be appreciated since this is giving me so many issues. Thank you.
- FURRYe38Aug 26, 2022Guru - Experienced User
What browser are you using?
Lets try this, with one wired PC connected to the RBR, turn OFF ALL RBS and disconnect other devices.Disconnect the RBR from the ISP modem.
Log into the RBRs web page and select the ERASE button under advanced tab/admin/Backup.
The RBR should reboot. Wait for the top ring to pulsate WHITE.
Use MS Edge or Firefox or Opera, some browser that has not connected to the RBR before and walk thru the setup wizard at 192.168.1.1.
Complete the setup wizard and get to the home screen. Check the Wifi Settings under the basic tab.
- Len6Aug 26, 2022Aspirant
I did this as you suggested, once I was complete the password didn't change. I connected it back to the fiber modem for the internet and had the default password for a while then it reverted back to the old password. The other part that makes even less sense when I go to home, and it scrolls the password there is different than when I go into basic, wireless and the passwords don't match.
The IP Address changes when I connected the internet to 10.0.0.1 from 192.168.1.1. Any other thoughts would be appreciated.
I installed Opera to do this since I have use Chrome, Edge, Firefox in the past.