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Forum Discussion
Len6
Aug 26, 2022Aspirant
RBR50 V2.7.4.24 that I am unable to clear Security Options (WPA2-PSK) password.
I have reset the router using the pin hole and electronic reset using the interface. I have the password that I used to log into the admin side of my Orbi that keeps returning to the Security Option...
- Aug 29, 2022
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
FURRYe38
Aug 26, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Len6
Aug 26, 2022Aspirant
ATT Fiber
Model BGW320-500
It has an advanced configuration at 192.168.1.254
- Len6Aug 26, 2022Aspirant
I am wondering if I changed the settings in the fiber modem that are listed under Subnet and DHCP to 172.16.0.0 if that would help? Then it would let the Orbi stay as the 192.168.1.1 vs 10.0.0.1? But it seems like that password is embedded into something that I'm not able to see.
Private LAN Subnet
Device IPv4 AddressSubnet MaskDHCP Server
DHCP Server EnableDHCPv4 Start AddressDHCPv4 End AddressOff On - FURRYe38Aug 26, 2022Guru - Experienced User
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopTry option #2 first.
Reason why the Orbi is changing to a different IP network on it self to avoid what the ISP modem is already using.
- Len6Aug 26, 2022Aspirant
Thank you, I will try doing the option 2. ATT is calling it IP Passthrough tomorrow. Would you suggest resetting the Orbi again after completing the change since the password is still incorrect? And this would let it stay in the 192.168.1.1 address.
- FURRYe38Aug 27, 2022Guru - Experienced User
Can try that. I would reset and setup the RBR with it NOT connected to the ISP modem. After you set it up, change the LAN IP address from 192.168.1.1 to 192.168.0.1, then this will avoid any conflicts with the ISP Modem as it seems to be using .1.1 as well.