NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rrojasf
Apr 09, 2022Follower
RBR50 v2 complete crashed
Hello, someone could help on that my router doesnt work at all. It not receive internet access from my provider router, I cant access to the router from the ORBI app and the power light is blinking a...
KevinLiT
Apr 11, 2022NETGEAR Moderator
Hello rrojasf,
Please ensure that the ethernet cable is plugged into the correct ports on the RBR50 and the ISP's modem.
Follow the video link below for the correct Orbi installation process:
https://www.youtube.com/watch?v=s1UJPCanvr4
For additional installation information for your RBR50 please visit the link below:
https://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf
(Page 17)
Let me know if this information was helpful!
Best,
Kevin
Community Team