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datasavant's avatar
datasavant
Aspirant
Apr 09, 2019

rbr50 vpn

Trying to configure the router to use vnp, but ADVANCED>ADVANCED SETUP>VPN SERVICE says I am not connected to the network. Rather impossible since I just logged into the router as admin.
ekhalil's avatar
ekhalil
Master
Apr 11, 2019
datasavant wrote:

Trying to configure the router to use vnp, but ADVANCED>ADVANCED SETUP>VPN SERVICE says I am not connected to the network. Rather impossible since I just logged into the router as admin.

That's a bit wierd! I don't think that Orbi does a check for connectivity when opening the VPN Service setup page.

  1. Does the error message appear when opening the page or when trying to activate VPN Services?
  2. Do you have Orbi setup in Router or AP Mode? VPN Service works only when Orbi is in Router Mode.
  3. Do you have a DDNS configured under >> ADVANCED >> Advanced Setup >> Dynamic DNS? For VPN Service to work you have to have a DDNS configured
datasavant's avatar
datasavant
Aspirant
Apr 11, 2019

Thanks for the input, but I am deciding to do something else as the ISP will not permit changes to their modem/router

  • FURRYe38's avatar
    FURRYe38
    Guru
    Apr 11, 2019

    Will they allow a DMZ setup in there modem? You might ask them this. 


    Good Luck. 

    datasavant wrote:

    Thanks for the input, but I am deciding to do something else as the ISP will not permit changes to their modem/router