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b1achi's avatar
b1achi
Follower
Oct 22, 2022

RBR50: WAN limited to 100M/Full.

Few days ago I noticed the ethernet light was flashing amber on my router (CM1000). After looking that up, confirmed that the status of my WAN port is only running at 100 Mbps. I unplugged the RBR50. Using the same cable, plugged it directly into my desktop and get full speed (700Mbps). The ethernet port also turns green. I plugged the Orbi back in and completed a factory reset, It's still limited to 100Mbps and the light returns to amber. The router is in another room and the cable I'm using is fished up one wall and through the ceiling across the entire house. So replacement isn't a favorable option and confirm that it is CAT5e. Any suggestions would be greatly appreciate.

Thank you.

2 Replies

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  • plemans's avatar
    plemans
    Guru
    Oct 22, 2022

    To test, move the router next to the modem and use a cat 6 cable between modem/router to see if it is indeed the cable. 
    I've seen sketchy cat 5e cables connect at gigabit on more tolerant devices (like computers) and not when connected to routers/satellites. If that works at gigabit speeds, try replacing the ends or keystone jacks on your current cable. Many times a cable thats not quite connected 100% can work fine on one device but not another. I've had them check out fine using a line tester but not when connected to something that is passing data

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator
    Oct 25, 2022

    Hi B1achi, 

     

    Welcome to the NETGEAR Community!

     

    I understand that you are having issues with the ethernet speeds on your RBR50. 

    Please provide the following information so I can endorse you to our support team:

    Name:
    Email:
    Phone Number:
    Device Model:
    Firmware:
    Serial Number:
    Preferred time to be contacted:
    App version:

    Please provide this information as soon as possible!
    I look forward to hearing from you!

    Best,
    Kevin
    Community Team