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RBR50 WAN stuck at 100mbps
My rbr50 Wan port will not see anything higher than 100mbps. After trying every cat6 cable in the house, I tested AP mode and borrowing another moder/router and plugging into any other lan port, I ge...
Using the web interface, click Advanced tab and then click the "Show Statistics" button. Does this also show 100M/Full or does it show 1000M/Full for the WAN port?
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN 100M/Full 195413 226245 0 35082 88878 00:44:38 LAN 1 1000M/Full 233557 191774 0 28887 22924 00:44:30 LAN 2 1000M/Full 00:44:30 LAN 3 100M/Full 00:44:30 WLAN b/g/n 400M 32934 1733 0 240 65 00:43:58 WLAN a/n/ac 866M 340062 363229 0 27888 12565 00:43:53 WLAN Backhaul
Since you tested your cable and modem and verified they are working at gigabit speed with another modem, then your RBR50 may be defective. If it is still under warranty, then contact Netgear support for an RMA.
You might also try a factory reset to see if that corrects the issue. Save your configuration first so that you can restore it if needed, or at least take screenshots of each configuration screen that you customized settings on. NG support may also request you to factory reset it as part of their troubleshooting process before issuing you an RMA.
FYI, I subsribe to 100Mb/s speed from my ISP, but my WAN connection to my modem is 1000M/Full.
stickx911 wrote:Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN 100M/Full 195413 226245 0 35082 88878 00:44:38 LAN 1 1000M/Full 233557 191774 0 28887 22924 00:44:30 LAN 2 1000M/Full 00:44:30 LAN 3 100M/Full 00:44:30 WLAN b/g/n 400M 32934 1733 0 240 65 00:43:58 WLAN a/n/ac 866M 340062 363229 0 27888 12565 00:43:53 WLAN Backhaul
This seems very odd that WAN port is doing 100Mbps and LAN 3 is doing 100Mbps. Just curious, remove cable from LAN 3, swap the cable connected to WAN port with the cable connected to LAN 1 or LAN 2 to see if WAN port changes to 1000Mbps.
04:02:49 Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN Link Down 1612924 2581838 0 0 0 00:00:00 LAN 1 1000M/Full 2920615 2325685 0 239661 54486 04:02:09 LAN 2 1000M/Full 04:02:09 LAN 3 1000M/Full 00:00:31 WLAN b/g/n 400M 571098 342553 0 6868 3427 04:01:37 WLAN a/n/ac 866M 1302159 1396071 0 47416 9166 04:01:32 WLAN Backhaul 1733M 239256 91964 0 1861 1502 04:01:32
moving the modem to port 3. same cable as was reading at 100 before.
3 was just a cheap POE camera setup with 10/100 (an IP camera switch). I removed it entirely here to at least test to see if it was bringing it down. That device also just shows 100 no matter what it's plugged into, but I'm pretty sure that one just doesnt have gigabit.
If you reconnect to WAN port (without the cheap POE connected to LAN 3) and it still says 100Mbps on the WAN port, I would find a paper clip and do hard reset, stick it in the back until it blinks amber. Don't restore old config after reset!
