RBR50 WAN stuck at 100mbps

My rbr50 Wan port will not see anything higher than 100mbps. After trying every cat6 cable in the house, I tested AP mode and borrowing another moder/router and plugging into any other lan port, I ge...

stickx911

Aspirant

Apr 29, 2020

Port	Status	TxPkts	RxPkts	Collisions	Tx B/s	Rx B/s	Up Time
WAN	100M/Full	195413	226245	0	35082	88878	00:44:38
LAN 1	1000M/Full	233557	191774	0	28887	22924	00:44:30
LAN 2	1000M/Full	00:44:30
LAN 3	100M/Full	00:44:30
WLAN b/g/n	400M	32934	1733	0	240	65	00:43:58
WLAN a/n/ac	866M	340062	363229	0	27888	12565	00:43:53
WLAN Backhaul

tomschmidt

Virtuoso

Apr 29, 2020

Since you tested your cable and modem and verified they are working at gigabit speed with another modem, then your RBR50 may be defective. If it is still under warranty, then contact Netgear support for an RMA.

You might also try a factory reset to see if that corrects the issue. Save your configuration first so that you can restore it if needed, or at least take screenshots of each configuration screen that you customized settings on. NG support may also request you to factory reset it as part of their troubleshooting process before issuing you an RMA.

FYI, I subsribe to 100Mb/s speed from my ISP, but my WAN connection to my modem is 1000M/Full.

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RBR50 WAN stuck at 100mbps