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Forum Discussion
RBR50 WiFi Calling Quit Working
Our WiFi Calling capabilities stopped working yesterday on both mine and my wife’s iPhone 6s cell phones that are running current iOS version 11.4.1. WiFi Calling had been working quite well since pu...
I'm in the UK on EE. I couldn't get Wi-Fi calling to work until I changed one of the settings... unfortunately I can't remember which one of the two settings it was...
it was either:
NAT Filtering - Disable SIP ALG
-or-
Disable IMGP proxying
Both are on the Advanced > Setup > WAN Setup page
Googling around, I think it was "Disable SIP ALG".
I couldn't get WiFi calling to work at home, even though it would work at the office.
I came across this article that indicates that it's poorly implemented on many routers:
https://www.voicehost.co.uk/help/sip-alg-and-why-it-should-be-disabled-your-router
I enabled the "disable" option, and it all started magically working.
Note: I didn't disable Port Scan and DoS Protection as the post also suggests... that doesn't sound like a good idea
Thanks for the suggestions. I located and made your recommneded changes but WiFi Calling still is not working. I will keep looking for ideas.
I am still not convinced my ISP has not inadvertently made some update that is causing this. I will try to get my hands on a different router to see if it is the Orbi or not.