NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nerfball
May 20, 2023Tutor
RBR50 will not factory reset nor can I connect in any way
Last sunday we had a quick power outage and we lost everything. My backup generator came on and everything came up, or so I thought. The router and Starlink, one 10 port netgear gb switch were on a s...
Nerfball
May 20, 2023Tutor
I have tried every combination of reset.
I cannot actually connect to any homepage like normal on the router at all. I know the ip is for some reason 192.168.1.250(not set by me) and get a 404 error no connection.
The thing that kills me is that the SSID I set of old still holds and somehow acts like it works but I cannot do anything but ping the router. Tried win7, win10 and win11 with chrome and edge and no go.
The big issue I feel is that the unit will not reset at all. 30 seconds holding while powered, unplug the power still holding 30 seconds, then power on still holding. Does nothing
I cannot actually connect to any homepage like normal on the router at all. I know the ip is for some reason 192.168.1.250(not set by me) and get a 404 error no connection.
The thing that kills me is that the SSID I set of old still holds and somehow acts like it works but I cannot do anything but ping the router. Tried win7, win10 and win11 with chrome and edge and no go.
The big issue I feel is that the unit will not reset at all. 30 seconds holding while powered, unplug the power still holding 30 seconds, then power on still holding. Does nothing
FURRYe38
May 20, 2023Guru - Experienced User
Last restore could be this:
https://www.snbforums.com/threads/custom-firmware-build-for-orbi-rbk50-rbk53-rbr50-rbs50-v-9-2-5-1-18sf-hw-v-9-2-5-1-18-1sf-hw.64414/page-3#post-590839
https://community.netgear.com/t5/Orbi/Is-my-13-month-old-RBR50-bricked/td-p/2009904/jump-to/first-unread-message
If not, RBR needs replacing. Good luck.
- NerfballMay 21, 2023Tutor
Ok, I will respond the best I can here to the overall and then minor details I noticed.
First things first, still failed.
After authorizing the type of connection in the windows for tftp, all I got was connection failed.
One thing the instructions said was to turn the router off for at least 10 seconds and power it back on until the amber power LED flashed. That never happens. When my RBR50 comes up, it goes right to green. The only way I get an amber power LED is to hold the reset while it is booted up and at first it is solid, then after like 5 seconds it is flashing.
If I do a hard 30/30/30 - Same as listed above, flashing all the way through 30 seconds flashing amber, off (obviously does nothing) and then power back on still holding reset is solid red for a few seconds, then flashing red for a short time. Then boots green.
I think it is either time to take this router to the range for some good ol target practice and search for another solution that isn't stessing multiple times a year to fix it.
The only good part is that I linked the satellites that still see to work as nodes to my Starlink router and they still function for the time being. Unfortunately that is the only good thing to happen regarding this system.
Thank you for all your help and guidance.