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Forum Discussion
RBR50 wired slow speed
I have 50 Mbps download speed and 10Mbps upload speed internet connection. When I connect my desktop directly to the modem, I am getting 50Mbps down and 10Mbps up. When I connect my orbi to modem and...
Did this happen before you updated to v4?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
ALso there is more recent FW version avail on NGs manual download site:
Hasn't been posted to the auto up date servers as of yet...
Thanks. It did not happen before v4 firmware update but also this did not happen as soon as I updated firmware v4.
Modem Mfr: Arris, Model: CM8200A
Size of the home is 3300 Sq Ft. Router is in the 2nd floor and one satalite in 1st floor and one satelite in the basement.
I disabled all the features that you had mentioned and restarted the router and Satelites, it did not improve.
I also followed the config sugestion that was mentioned in the link that you had provided (https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026), but it did not improve either.
I am going to factory reset and see it solves the problem.
Ok, I was going to mention powering OFF for 1 minute then back ON to see if this changes anything...Keep us posted.
I did factory reset and set it up, but the problem still exists. May be the RBR50 having hardware issues. Its just 18 months old router. $350 router lasting just for a year and half is terrible.