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RBR50 with 1 RBS50s - Wifi Calling Drops Constantly - on latest firmware V2.7.2.102
Hi All, I've been working on this issue for 2+ months and have made all the rounds - to Apple, to Verizon, and read through all the forums here for similar issues. It seems no matter what I try,...
UPDATE - xfinity modem replaced, connectors on my line snipped and reconnected, and wifi calling seems to be working. 20 minute call is just completed and still running. I believe that was ultimately the issue.
So, after investigating with Netgear equipment, Apple phones, my network, various settings, etc... it came down to the cable / internet provider. I don't know that I'll ever know what caused it, but happy it appears to be fixed! Hopefully, this helps someone else.
So Beamforming, MIMO and WMM is enabled?
Daisy Chain disabled?
I'm using manual channel 11 and 48...
You can try setting CTS to 2307 Under Advanced Tab/Advanced Settings/Wireless Settings.
So if you turn OFF the RBR and re-enabled the wifi radios on the modem, wifi calling works?
So, continued testing and I think I've narrowed it down to an Comcast Xfinity issue: https://forums.xfinity.com/t5/Your-Home-Network/WiFi-calling-drops-repeatedly/m-p/3398290/highlight/false#M340231
I did connect directly to the Xfinity modem with wifi on, turned all Netgear Orbi devices off and still had the same dropping issue. So, it can't be the Orbi network, it can't be the iPhone since that worked in airplane mode on a different wifi network (Starbucks), so by default it must be Xfinity.
I also have a ticket with Apple engineering and they advised to test with "cellular data" turned off to see if that did anything - nope.
Opening a ticket with comcast, but not too optimistic given other people's experiences in the above thread. Thanks much FURRYe38 for all the advice and troubleshooting. That definitely helped me narrow down to the likely suspect.
Great to hear. Ya I have put my RBK50 online in router mode today. I haven't had a chance to test wifi calling yet.
Sounds like you are now going the right direction. Hopefully your ISP can get this fixed.
Comcast coming on 12/31 - they said "the signals are complete and our system determined that there is an signals issue and we need to send tech to check the wiring's and the equipment"
Ok then. Let us know how it goes after that. Be sure the tech watches you run some wired tests for speed before they leave.