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Forum Discussion
hartcb
Dec 28, 2020Tutor
RBR50 with 1 RBS50s - Wifi Calling Drops Constantly - on latest firmware V2.7.2.102
Hi All, I've been working on this issue for 2+ months and have made all the rounds - to Apple, to Verizon, and read through all the forums here for similar issues. It seems no matter what I try,...
- Dec 31, 2020
UPDATE - xfinity modem replaced, connectors on my line snipped and reconnected, and wifi calling seems to be working. 20 minute call is just completed and still running. I believe that was ultimately the issue.
So, after investigating with Netgear equipment, Apple phones, my network, various settings, etc... it came down to the cable / internet provider. I don't know that I'll ever know what caused it, but happy it appears to be fixed! Hopefully, this helps someone else.
FURRYe38
Dec 29, 2020Guru - Experienced User
Ok then. Let us know how it goes after that. Be sure the tech watches you run some wired tests for speed before they leave.
hartcb
Dec 31, 2020Tutor
UPDATE - xfinity modem replaced, connectors on my line snipped and reconnected, and wifi calling seems to be working. 20 minute call is just completed and still running. I believe that was ultimately the issue.
So, after investigating with Netgear equipment, Apple phones, my network, various settings, etc... it came down to the cable / internet provider. I don't know that I'll ever know what caused it, but happy it appears to be fixed! Hopefully, this helps someone else.