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Forum Discussion
Laineybirdy
Feb 19, 2020Aspirant
RBR50 with AT&T Arris BGW210-700 - setup
I would be forever grateful if someone would please give me explicit instructions for setting up my Orbi (RBR50) with my new AT&T fiber router (Arris BGW-210-700) I have been all over trying to find ...
Laineybirdy
Feb 27, 2020Aspirant
Thank you so much for that explanation - now it makes perfect sense and I understand why I am having issues with the WiFi. To answer your questions:
1. The AT&T service is also providing telephone service.
2. The Arris is connected to a fiber ONT
3. The only thing I have physically connected to the Arris is the Orbi modem but there are other devices that are connecting to the AT&T network and not the Orbi network. I'm not sure if your question was do I have anything physically connected. I have seen a screen showing devices that are connected and most are connecting to the Arris. I think this is what you explained with the double NAT - there are two networks.
Would it be true that if a device is connecting to the Arris, the signal wouldn't be as strong as if it is connecting to the Orbi - (which is why I have the Orbi)? I have two satellites yet since this new setup (AT&T fiber/Arris), I am getting slow internet in some parts of our house. So, turning off the WiFi on the Arris should help this and is easy but turning the Arris into simply a modem is the complicated part. I have been having issues with finding my printer.
I have a question about "Connecting devices to both the Arris and the Orbi can also cause weird issues, like not being able to "find" a printer or a network storage device. (That's another reason people try to get rid of "Double-NAT")." I don't understand this. I guess I don't understand how devices connect to a network. Is it true that those devices connected physically to the Orbi satellites like my garage door opener, Phillips Hue, and Solar, are connected to the Orbi network. Those devices like the Ring Doorbell and cameras that are looking for a network wirelessly, I can choose the network they connect to. Are they actually connecting to both networks somehow? Can I tell those devices that are connecting to the Arris network to forget that network and reconnect them to the Orbi which is giving me better range, turn off the WiFi on the Arris, and this may solve the problem?
Is all of this still secure?
I'm not sure I'm brave enough to try to figure out how to turn the Arris into a simple modem on my own and calling AT&T is a pretty awful experience. So, I guess a good question is: Can I have the Arris network just exist and tell all my devices to connect to the Orbi network, turn off the Arris WiFi, and this will solve the problem?
Thank you for your patience and help!
FURRYe38
Feb 27, 2020Guru - Experienced User
Modem Combo Units: https://community.netgear.com/t5/Cable-Modems-Routers/What-s-the-Difference-Between-a-Cable-Modem-and-Cable-Modem/m-p/1864698#M21950
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
I think your best and easiest configuration would be to try Option#3