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Forum Discussion
RBR50 with Firmware 2.5.1.8
I just did a manual update to 2.5.1.8 from 2.5.0.38 as I also added a 4th satelitte. Everything is connected via ethernet backhaul. Everything is running fine (ALL wifi switches and echo dots ...
I would first determine whether the issue in on the Orbi or on the "app". Can you connect to the Orbi web interface and look at the "Attached Devices" page?
There is also a community forum specifically for the App https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
So I did login to the GUI on the orbilogin webpage off my PC and again NO DEVICES were listed although they certainly are ALL connected.
No devices, or no WiFi devices? Some people think the "factory reset" cleans out garbage and allows the firmware to work correctly.
I, myself, cringe at the thought. I might be willing to "wait and see" if the device list improves on its own before doing a reset.
- Wi-Fi devices. My Ethernet devices pop up just fine.