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Forum Discussion
RBR50 with Firmware 2.5.1.8
I just did a manual update to 2.5.1.8 from 2.5.0.38 as I also added a 4th satelitte. Everything is connected via ethernet backhaul. Everything is running fine (ALL wifi switches and echo dots ...
I would first determine whether the issue in on the Orbi or on the "app". Can you connect to the Orbi web interface and look at the "Attached Devices" page?
There is also a community forum specifically for the App https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
So I did login to the GUI on the orbilogin webpage off my PC and again NO DEVICES were listed although they certainly are ALL connected.
No devices, or no WiFi devices? Some people think the "factory reset" cleans out garbage and allows the firmware to work correctly.
I, myself, cringe at the thought. I might be willing to "wait and see" if the device list improves on its own before doing a reset.
- Wi-Fi devices. My Ethernet devices pop up just fine.
Well, once again, "I got nothin" (except that it reinforces my position to wait until January to consider updating firmware from 2.3.5.30).
Maybe you could consider the process of a factory reset and setup from scratch a form of meditation? Spend an hour or so typing things into the Orbi LAN setup and device naming screens, checking each one off a master list until "Done".
A hint: I found that a new setup worked best for me when I initially left the Orbi name at the factory default, rather than changing it to match my previous setup. That way, none of my devices would attach to the Orbi before I had made all the IP assignments and was ready for them. After the DHCP definitions and LAN setup, then I would go back and change the SSID so that everything could attach.