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Forum Discussion

ahmer1213's avatar
ahmer1213
Guide
Dec 23, 2019

RBR50 with Firmware 2.5.1.8

I just did a manual update to 2.5.1.8 from 2.5.0.38 as I also added a 4th satelitte. Everything is connected via ethernet backhaul.     Everything is running fine (ALL wifi switches and echo dots ...
coretech51's avatar
coretech51
Tutor
Jan 08, 2020

Hi,

 

I came to the community to see if I can fixed the same problem with my devices not showing up properly in the Orbi app and webbase version. I'm still running firmware version 2.5.0.38. So, the problem you may be having is not due to the new update v2.5.1.8. Does it make since for me to update to v2.5.1.8 before the device problem is fixed?

Thanks,

Aaron

ahmer1213 wrote:

I just did a manual update to 2.5.1.8 from 2.5.0.38 as I also added a 4th satelitte. Everything is connected via ethernet backhaul.

 

 

Everything is running fine (ALL wifi switches and echo dots work) except now ALL my devices connected to wifi both on orbilogin and the orbi app have disappeared from DEVICE MANAGER on the orbi app as well as the orbilogin.net page. Only the HARDWIRED ethernet devices are showing up. I had to do a manual update on the router and the orbi satellite as the AUTO-updater was not updating my newest satellite from formware ver 2.3.1... while the router and my 3 satellites were sitting with ver 2.5.0.38.

 

Can anyone guiode me on what to do? I also can't find the 2.5.0.38 and am afraid I may have to do a hard reset.

 

Thoughts?

 

  • tomschmidt's avatar
    tomschmidt
    Virtuoso
    Jan 08, 2020

    The v2.5.1.8 firmware release for the RBR50 and RBS50 does fix the device naming issues caused by v2.5.0.x firmware.  NG has removed v2.5.0.x from their downloads due to the bugs in it.  You have to manually update to v2.5.1.8, as the auto-update feature is disabled, NG broke too many users by autoupdating their routers with defective firmware.