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Forum Discussion
e-squared
Mar 02, 2019Aspirant
RBR50 won't get IP from SB6183
Orbi RBR50 won't get the ip from a surfboard 6183.
- Mar 03, 2019
Yes, you only need to unplug the modem for 30-1minute. Glad it's working now.
Mark your post as solved for others to know for future reference please.
Enjoy.
e-squared wrote:
Update to everyone.
I let the modem unplugged overnight and just went through process of hooking it up and it worked. I know the modem retains the MAC address of possibly 2 devices, so does the Orbi have a problem with this and once the modem loses the retained MAC addresses then it will work?
Once again it is working.
Just a weird issue.
Thanks for the help.
FURRYe38
Mar 02, 2019Guru - Experienced User
Have you powered OFF the 6183 for 15 seconds then back on. Let it sync, the power ON the RBR.
Ensure a good quality LAN cable is being used between the modem and router. CAT6 recommended.
e-squared wrote:
Orbi RBR50 won't get the ip from a surfboard 6183.
- CrimpOnMar 02, 2019Guru - Experienced User
I agree that this should be "as easy as it gets." The SB6183 is only a modem. No router functions. No WiFi. Only a single gig port on the back. It does have a web interface (192.168.100.1) that should show the attached computer having the same IP address as the ipconfig command does. It also has an event log that may shed some light. The Orbi should be in "Router" mode (the default) to provide internal IP addresses to home devices.
- e-squaredMar 03, 2019AspirantUpdate to everyone.
I let the modem unplugged overnight and just went through process of hooking it up and it worked. I know the modem retains the MAC address of possibly 2 devices, so does the Orbi have a problem with this and once the modem loses the retained MAC addresses then it will work?
Once again it is working.
Just a weird issue.
Thanks for the help.- FURRYe38Mar 03, 2019Guru - Experienced User
Yes, you only need to unplug the modem for 30-1minute. Glad it's working now.
Mark your post as solved for others to know for future reference please.
Enjoy.
e-squared wrote:
Update to everyone.
I let the modem unplugged overnight and just went through process of hooking it up and it worked. I know the modem retains the MAC address of possibly 2 devices, so does the Orbi have a problem with this and once the modem loses the retained MAC addresses then it will work?
Once again it is working.
Just a weird issue.
Thanks for the help.