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RBR50 Worked Flawlessy since Purchase in 2018 - Now experiencing Wifi Disconnects from my devices
Hello All, I have have had a flawless WiFi setup with the RBR50 and one RBS50 satellite at my home from the initial setup back in 2018. Over the past few weeks, I have been experiencing intermit...
Yes. Something to turn OFF and see if the Orbi system works with out it.
Ultramarine440 wrote:
OK, I decided to rename my WiFi network and temporarily try another router. I set up the new router with a new WiFi network name. What surprised me is that I still saw a network showing up in my WifI Analyzer program with the old network name. I forgot that I had a TP-LINK RE200 range extender plugged into an outlet in my basement. I was using it as a wireless ethernet adapter while I was working on an extremely old computer in the basement. Well, that basically replicates your network, and I'm wondering if it was causing problems with the wireless mesh. Regardless, I am going to keep the current setup in place for a few days and see how things go. Could that TP-LINK range extender have caused issues with my Wireless Mesh? It was broadcasting my old network SSID on both the 2.4GHz and 5GHz bands.
Ultramarine440 wrote:Hello All,
I have have had a flawless WiFi setup with the RBR50 and one RBS50 satellite at my home from the initial setup back in 2018. Over the past few weeks, I have been experiencing intermittent wireless disconnects on multiple devices(possibly all).
carrier: Spectrum
modem: technicolor DPC3216 DOCSIS 3.0 16X4
router: Orbi RBR50
satellite: Orbi RBS50
firmware: V2.7.3.22(latest as of September 2021)
I have experienced disconnects from gaming consoles, smart tv's, computers....just about any wifi device that I have been using for more than a few minutes...long enough to experience a random disconnect. The obvious cases are netflix streaming or playing an xbox gamepass game that requires a constant internet connection.
What I have tried so far:
- turning off cable modem and wifi, powering on cable modem, waiting for solid connection, and then powering on the Orbi hardware. Everything comes back online with no issues....but the random wifi disconnects continue to happen.
- adjusting my hardware setup: The APC power strip had my router, cable modem, a network attached storage appliance, my work laptop power supply, and a lamp connected, so I dropped the power connections down to just the modem/router/laptop. This did not help, but I just wanted to rule out an overloaded power outlet.
- changing the wifi password: I like to change that periodically anyway, but that did not help
Interesting Observation for Today:
I decided to connect my work laptop to the RBR50 with ethernet cable this morning, thinking that it would eliminate what I thought was a WiFi issue, but my wired connection to the laptop dropped after an hour or so! I unplugged the ethernet cable and went back to Wifi, and now I am currently working(and streaming video from an IT conference at the moment). Upsers
Summary: Getting random disconnects from both wired AND wireless connections to my RBR50/RBS50 setup. This is after about 2.5 years of flawless home network operation with the same orbi hardware and spectrum cable modem. Very interesting that I just ran into an ethernet disconnect today while trying to work hard-wired on my laptop this morning.
I wanted to try to avoid taking the router completely out of the equation, but maybe that is what I need to do next. I still have my old router that I can hook up temporarily if necessary.
Thanks for the update. I'll be sure to keep an eye on this thread.
OK, I decided to rename my WiFi network and temporarily try another router. I set up the new router with a new WiFi network name. What surprised me is that I still saw a network showing up in my WifI Analyzer program with the old network name. I forgot that I had a TP-LINK RE200 range extender plugged into an outlet in my basement. I was using it as a wireless ethernet adapter while I was working on an extremely old computer in the basement. Well, that basically replicates your network, and I'm wondering if it was causing problems with the wireless mesh. Regardless, I am going to keep the current setup in place for a few days and see how things go. Could that TP-LINK range extender have caused issues with my Wireless Mesh? It was broadcasting my old network SSID on both the 2.4GHz and 5GHz bands.
Yes. Something to turn OFF and see if the Orbi system works with out it.
Ultramarine440 wrote:
OK, I decided to rename my WiFi network and temporarily try another router. I set up the new router with a new WiFi network name. What surprised me is that I still saw a network showing up in my WifI Analyzer program with the old network name. I forgot that I had a TP-LINK RE200 range extender plugged into an outlet in my basement. I was using it as a wireless ethernet adapter while I was working on an extremely old computer in the basement. Well, that basically replicates your network, and I'm wondering if it was causing problems with the wireless mesh. Regardless, I am going to keep the current setup in place for a few days and see how things go. Could that TP-LINK range extender have caused issues with my Wireless Mesh? It was broadcasting my old network SSID on both the 2.4GHz and 5GHz bands.
Thanks for all the help and the suggestions. I have had zero connection issues since taking the TP-LINK range extender out of the equation. That was something that was making me scratch my head while I was checking the "connected devices" screeen in the Orbi admin screen as well as the WiFi Analzer app: I was see devices connected to a router that was displaying my WiFi SSID, but the MAC address of that device did not match up with the MAC address of my ORBI base router or satellite. The laptop that I was using for testing in the same room as the Orb RBR50 was actually choosing to connect to the TP-Link range extender in the basement instead of the Orbi that was 4 feet away! So, in summary, I created the problem with that TP-LINK device. Thanks again, this one is definitely solved.