NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

FrancisTea's avatar
FrancisTea
Follower
Apr 17, 2019

RBR50

Hi, If the router label missing(Name & Password) , how can I connect the router to do the config from my mobile (after factory reset) 
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 17, 2019

Need a wired PC or laptop and web browser connected to the back of the RBR. 

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Apr 17, 2019
    FURRYe38 wrote:

    Need a wired PC or laptop and web browser connected to the back of the RBR. 

    FURRYe38 is correct. When Orbi is 'factory reset', the wired interface comes up with user name "admin" and password "password".  The WiFi comes up with the SSID and password printed on the label, which is missing.  The only solution is (a) to get a friend to bring over a laptop with an ethernet port, or (b) carry the Orbi someplace where there is a desktop or laptop that can connect to it.  Configure the Orbi.  Verify that the mobile can connect to it, and take it home again.