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Forum Discussion
RBR50
Tried to upgrade (through "Check For Updates) Firmware from v2.3.1.60 to v2.3.5.30 and it gives me a message "There was a problem checking firmware update". How do I overcome this problem?
Do you have any RBS? Please update the RBS first before the RBR if you do.
Manually download FW files from the support site, unpack them and you can use the Manual FW update tab to select the FW file and manually update the FW yourself if you want to:
https://www.netgear.com/support/product/RBK50.aspx
What is the Mfr and model# of the ISP modem the NG router is connected too? If there is a router here, this could be interferring with the FW update check process.
my router is an Arris, model no, TG1672G provided by Spectrum. Do you think that is the problem? I tried to manually download the update and it shows up as "corrupted".