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Forum Discussion

ChinoMorales's avatar
ChinoMorales
Tutor
Oct 03, 2019
Solved

Rbr50

I'm using Orbi RBR50, router with two satellites and we are changing our internet provider, do I have to do a "New Setup" once I have the new provider? I will be using same modem though. Thanks a lo...
  • FURRYe38's avatar
    FURRYe38
    Oct 03, 2019

    Just power OFF the modem when you change ISPs for 1 minute then back on. 

    ChinoMorales wrote:

    I'm using Orbi RBR50, router with two satellites and we are changing our internet provider, do I have to do a "New Setup" once I have the new provider? I will be using same modem though.

    Thanks a lot.

     

michaelkenward's avatar
michaelkenward
Guru
Oct 05, 2019

... and while you are doing that, also turn off the Orbit router and then turn that back on when the modem is up and connected.

 

 

ChinoMorales's avatar
ChinoMorales
Tutor
Oct 06, 2019

I waited for the new ISP tomsend the signal to my modem as did as suggested by you, all working fine now, thanks again.