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briangray79's avatar
briangray79
Follower
Mar 17, 2020

rbr50

satellite wont connect

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    This is not enough description to enable anyone to propose a solution.

     

    Is this a brand new Orbi installation?

    What steps have been taken?

    What specific ISP modem is the Orbi connected to? (brand/model)

    Does the Orbi router appear to be working correctly?

    How is the Orbi being managed? (web interface, Orbi "app", or "I just plugged it in.)?

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      CrimpOn wrote:

      This is not enough description to enable anyone to propose a solution.

       

      Indeed.

       

      Is it plugged in and turned on?