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Forum Discussion
RBR50
Hello, After working flawlessly for 22months my Orbi RBR50 base unit is no longer working, a flashing white light and unable to perform a factory rest. After contacting the support imagine my sur...
I'm in the same boat, although I've just had the Orbi a year (about 4-6 weeks out of warranty, I was told) Quite frustrating. Attempting to support it myself via the web but not having much luck.
Hello, I feel your pain. Are you in the UK if so the units have a 2yr warranty and you should pursue Netgear for a warranty claim.
I eventually made contact with Netgear through Facebook messenger who after a bit of debate contacted their Technical Support who called me back. After an hour of attempts to restart the unit it was agreed that it was faulty. A return was then agreed and it looks like my new units will arrive tomorrow which is a surprise.
I hope you get the result you want and don't give up!!
I eventually made contact with Netgear through Facebook messenger who after a bit of debate contacted their Technical Support who called me back. After an hour of attempts to restart the unit it was agreed that it was faulty. A return was then agreed and it looks like my new units will arrive tomorrow which is a surprise.
I hope you get the result you want and don't give up!!