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ajtull's avatar
ajtull
Initiate
Sep 13, 2021
Solved

RBR50

My Orbi RBR50 is working great across all my devices.  We have two new Samsung Galaxy21 phones.  One phone accepts the log in password which has been used on all devices.  The other phone says that the password is incorrect.

 

Suggestions?

 

  • ajtull's avatar
    ajtull
    Sep 13, 2021

    Thank you.  I just discovered after reading more in the community that I was logging in with my administrative password not my device password.  Using the device password solved the issue.  Case closed:smileywink:

     

3 Replies

    • ajtull's avatar
      ajtull
      Initiate

      Thank you.  I just discovered after reading more in the community that I was logging in with my administrative password not my device password.  Using the device password solved the issue.  Case closed:smileywink: