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Forum Discussion
RBR50
I received a new Virgin Hub 5 and My Orbi and satellite will not connect, I have reset and gone through it several times and always says not found. Is there a way to change to a new wifi network via ...
Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network
What firmware is loaded on the RBR and RBS?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.