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Forum Discussion
erkinfl
Dec 10, 2021Aspirant
RBR50/2 satellites - fast internet speed, slow wifi
I have an RBR50 with two RBS50 satellites. FW version on all is 2.7.3.22. My router is a Netgear CM1000. In the Orbi app, it reports my internet download speed as 360Mbps. But in my phone, Speedtest ...
erkinfl
Dec 10, 2021Aspirant
Home size: 1530 sq ft. 1st satellite is ~35 ft. from router with two walls between. Second satellite is in separate garage, ~80 ft away? That was a wild guess. But as I mentioned, this setup has worked flawlessly for several years.
I'll take a look at the other options you've suggested, thx!
FURRYe38
Dec 10, 2021Guru - Experienced User
A factory reset maybe needed as well...
- erkinflDec 12, 2021Aspirant
So far I have tried the following:
- Factory reset router and both satellites
- Deleted all settings on iOs app
- Ran through steps on iOs app to set up the router (no satellites)
- Changed router settings to:
- Enable daisy-chain topology: off
- Enable 20/40 MHZ coexistence: off
- Enable implicit beam-forming: on
- Verified that router has latest firmware
- Added one satellite
- Verified that the satellite has latest firmware
- Turned off first satellite
- Added second satellite
- Verified that the satellite has latest firmware
As both satellites eventually seemed to be connecting, I moved one to its normal location, about 40' away in a different room. I then turned on both satellites and ran sync from the router again.
No matter where I position the satellites, after multiple attempts at syncing, one of them always reports its backhaul status as "Config Sync".
Any more suggestions?
- FURRYe38Dec 14, 2021Guru - Experienced User
First wirelessly sync the RBS while in same room as the RBR or near the RBR, say 10-15 feet. Once ALL RBS are synced and report GOOD status, turn OFF the place in remote locations. The farthest one maybe a bit too far. IF your Diasy chaining the RBS, turn on the nearest RBS to the RBR, let it fully turn BLUE then turn OFF, then turn ON the farthest RBS. I would keep the distance in between these two RBS about 25-30 feet. Ensure Daisy Chain is enabled on the RBR first.
- erkinflDec 14, 2021Aspirant
FURRYe38I just found out that you can log on to the satellites separately. One satellite logs on quickly, but the problem child takes a long time to connect. Once it does, I see that the happy satellite has only connected to 5G, but the problem child has connected to both 2.4G AND 5G. Could this be the problem? If so, is there a recommended fix? Just try to reset that satellite yet again?