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Wimp's avatar
Wimp
Aspirant
Jun 01, 2020

rbr50,IP addresses are not displayed correctly.

Hello,
I own an ORBI RBR50 and use the atelite RBS50. I am using the latest firmware listed. Despite the use of the latest software 2.5.116, the IP addresses are not displayed correctly. I see fewer devices than connected. Is this a known problem and can it be solved.

best regards,
Wim Panneman 

2 Replies

  • Has a factory reset and setup from scratch been performed since last FW update?

    Does this happen in different browsers? 


  • Wimp wrote:

    I own an ORBI RBR50 and use the atelite RBS50. I am using the latest firmware listed. Despite the use of the latest software 2.5.116, the IP addresses are not displayed correctly. I see fewer devices than connected. Is this a known problem and can it be solved.


    Assuming this is two separate problems,

    • In what manner are IIP addresses not displayed correctly?
      They are "impossible", such as not being four sets of digits (192.168.1.5, for example)?
      They are not the actual IP address of devices?  (not the IP address that the device itself reports)
      Is this on the Orbi "App" or the Orbi web interface "Attached Devices" page?
    • Orbi reports devices as being "connected" for a certain period after the last time it saw data passing to/from the device.
      My Nest thermostat, for example, has a habit of "disappearing" when the Nest app is closed on my smartphone.
      As far as I know, the Orbi does not "search" continuously for devices. No data = no connection.
      An interesting experiment is to have a device connected to Orbi and appearing on the Attached Devices page and then disconnect it. (I do this with a laptop by "pulling the cord" or powering it off.)
      For several minutes, the device will remain on "Attached Devices" even though it clearly is NOT.
      Then, suddenly, it is gone.

    Can you describe the problem a bit more, please?