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Forum Discussion
mahka42
May 01, 2025Aspirant
RBR50/RBS50 Disconnecting
I’ve had an RBK50 set up for almost 7 years now, running with pretty much no issue. A few days ago we noticed devices connected to the satellites were starting to lose internet connection. A look ...
plemans
May 01, 2025Guru - Experienced User
With all these firmware changes, did you try a factory reset and reinstall at any point? (without using a backup)
(love the costco return 7 years later. Lasted quite a while as they were released in 2013)
mahka42
May 05, 2025Aspirant
Yeah, firmware downgrade, upgrade, multiple factory resets after both downgraded and current firmwares.
I finally gave up and caved and bought a new 850 set. Was never able to get satellites reconnected, so the router is the only one left plugged in at the moment while I wait for the 850 to arrive. The connection varies on whether devices will stay properly connected or not. Luckily I don't have any devices that are so far that they cannot connect to the router, but signals are definitely weak. I have a hotspot as well that I've been using when connections keep dropping.
It might also just be hardware failure...I can't tell. I feel slightly bad taking it back to Costco after 7 years so...probably won't and just send it out to pasture.
Couple this with the Orbi app not being able to log in with the new iOS 18.4 update...and...it has been a frustrating week.