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Forum Discussion
SW_
Apr 20, 2020Prodigy
RBR50/RBS50 Firmware 2.5.1.16 Update
Latest firmware v2.5.1.16 on RBK53 in AP mode. No new surprises yet. Everything seems to be in order and working. If you took the plunge, please share your experiences.
larryindublin
Apr 23, 2020Luminary
So I attempted the upgrade as well. I've been one of the lucky ones who have had a very stable Orbi setup since day 1.
Have about 35 devices connected of all types.
Satelites both upgraded fine but getting an "500 Internal Server Error" when I try to upgrade the router. This is the typical order I have done things. Thoughts? Tips? Tricks? Have redownloaded the firmware file and confirmed I am trying to use the RBR firmware...
- Retired_MemberApr 23, 2020
larryindublin wrote:So I attempted the upgrade as well. I've been one of the lucky ones who have had a very stable Orbi setup since day 1.
Have about 35 devices connected of all types.
Satelites both upgraded fine but getting an "500 Internal Server Error" when I try to upgrade the router. This is the typical order I have done things. Thoughts? Tips? Tricks? Have redownloaded the firmware file and confirmed I am trying to use the RBR firmware...
I have ask and you can slap me later but why, why did you try to update?
- FURRYe38Apr 23, 2020Guru - Experienced User
Try a factory reset on the RBR disconnected from the ISP Modem. Skip the setup wizard. Use a wired PC and IE11 or Firefox and try to reload the FW file to the RBR. It should take. Once FW is loaded, reboot and re-connect the modem. I would power OFF the modem for 30 seconds then back ON when you reboot the RBR.
Be sure to clear out any and all browser caches before doing the FW update.
larryindublin wrote:So I attempted the upgrade as well. I've been one of the lucky ones who have had a very stable Orbi setup since day 1.
Have about 35 devices connected of all types.
Satelites both upgraded fine but getting an "500 Internal Server Error" when I try to upgrade the router. This is the typical order I have done things. Thoughts? Tips? Tricks? Have redownloaded the firmware file and confirmed I am trying to use the RBR firmware...
- Retired_MemberApr 23, 2020
Then you have responses like the one in message 35 that with all their wisdom continue to make believe everything is fine and offer to be able to fix all firmware screw ups, without addressing the real root of the problem by telling people they may need to rethink their position on firmware updates. One has to shake their head. The beat goes on.
FURRYe38 wrote:Try a factory reset on the RBR disconnected from the ISP Modem. Skip the setup wizard. Use a wired PC and IE11 or Firefox and try to reload the FW file to the RBR. It should take. Once FW is loaded, reboot and re-connect the modem. I would power OFF the modem for 30 seconds then back ON when you reboot the RBR.
Be sure to clear out any and all browser caches before doing the FW update.
larryindublin wrote:So I attempted the upgrade as well. I've been one of the lucky ones who have had a very stable Orbi setup since day 1.
Have about 35 devices connected of all types.
Satelites both upgraded fine but getting an "500 Internal Server Error" when I try to upgrade the router. This is the typical order I have done things. Thoughts? Tips? Tricks? Have redownloaded the firmware file and confirmed I am trying to use the RBR firmware...
- larryindublinApr 24, 2020Luminary
Clearing browser cache for the win. Thanks FURRYe38.
Everything reconnected just fine so just given it the typical time for some of my devices to reconnect to strongest device.
Orbi is still by far the best router I've used. Sorry others have had issues.
- samiam108Apr 26, 2020Aspirant
I got the 500 Internal Server Error when trying to upgrade my RBR50. Rebooting the router, unplugging the modem cable, and of course using an ethernet cable resolved the issue for me. It never completed its "upgading don't unplug me" message in web browser, but after 4-5 mins I could see devices connecting and confirm router had right firmware version from my iPhone.
- FURRYe38Apr 26, 2020Guru - Experienced User
I would factory reset the RBR and RBS and setup from scratch. after the setup completes and the system works. Be sure to do a backup configuration to file for safe keeping.
Enjoy. :smileywink:
samiam108 wrote:I got the 500 Internal Server Error when trying to upgrade my RBR50. Rebooting the router, unplugging the modem cable, and of course using an ethernet cable resolved the issue for me. It never completed its "upgading don't unplug me" message in web browser, but after 4-5 mins I could see devices connecting and confirm router had right firmware version from my iPhone.