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Dec 21, 2019

RBR50/RBS50 Firmware not automatically updating to 2.5.1.8

My Router and satellites (2) are currently @ Firmware V2.3.5.30. Using the web UI, they show a status of "No new firmware version available". Yet, when I look at the support site; there shows to...

Troubleshooting

FURRYe38

Guru - Experienced User

Dec 21, 2019

v2.5.1.8 is a minor FW revision not a MAJOR rev. Only Major revs get auto updated thru the system. Minor updates will present them selves in the routers UI for users to choose to update or not. Or manually download from NG download site and manually install them yourself.

h281dg wrote:
My Router and satellites (2) are currently @ Firmware V2.3.5.30. Using the web UI, they show a status of "No new firmware version available".

Yet, when I look at the support site; there shows to be V2.5.1.8 as the current version.

Is there a reason the devices do not automatically update? Or does NetGear control when the automatic updates apply; thus using the community as beta testers (those who manually download)?

Appears this current version addresses something with Sonos which I would like to have.

Thanks for any assistance.

H281DG

Trebz_

Aspirant

Jan 08, 2020

I have been having consistent intermittent internet drop outs on my RBR50/RBS50 setup with v2.3.5.30 that I did not have on previous firmware. Would I be better off manually updating to 2.5.1.8?

FURRYe38
Guru - Experienced User
Jan 08, 2020
Yes, use a web browser like IE11, FF or opera and a wired PC and downloaded the RBS and RBR FW update files from NGs download support site.
https://www.netgear.com/support/product/RBK50.aspx#download

Manually FW update the RBS first, then the RBR lastly. After all has been updated power OFF the RBS and RBR for 30 seconds then back on with everything. You shouldn't need a reset and setup from scratch however if you noticed bad behavior with the system it maybe needed.
Trebz_ wrote:
I have been having consistent intermittent internet drop outs on my RBR50/RBS50 setup with v2.3.5.30 that I did not have on previous firmware. Would I be better off manually updating to 2.5.1.8?
- Trebz_
  Aspirant
  Jan 08, 2020
  Thanks. I will give that a try this weekend. Fingers crossed, as I don't really want to buy anything new!
  - FURRYe38
    Guru - Experienced User
    Jan 08, 2020
    A reset and setup from scratch maybe needed if you see problems after the update.
    
    Good Luck.
    Trebz_ wrote:
    Thanks. I will give that a try this weekend. Fingers crossed, as I don't really want to buy anything new!