NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR50/RBS50
Hi all! I have an RBR50 with an accompanying RBS50 Satellite. The Router is a beast and gets me on average 400+mbps. This is hardwired to the modem on the first floor of my home. The second floor has...
Hello GVee ,
Welcome to the NETGEAR Community!
I understand that you are experiencing issues with your network with your RBR50 on firmware v2.1.4.6. In most cases, this can be caused by the satellite's placement. If the satellite is placed too close to the router then the device may connect to the router instead of the satellite even though the satellite is closer to your device. To resolve this move the satellite further away from the router. However, the first step to solving this issue is to ensure that you are on the most updated firmware.
Please update your router and satellite to the current firmware version 2.7.5.4. You may have to update your system in increments until you are able to download the most current firmware.
Try these increments when updating your Orbi system (Be sure to update the satellite first then the router for each increment):
Start with firmware version: 2.2.1.212
Next, download Firmware version: 2.3.0.32
Then, download Firmware version: 2.3.1.60
Then, download Firmware version: 2.5.1.8
Then, download Firmware version: 2.5.24
Now, download Firmware version: 2.7.3.22
Finally, download and install Firmware version: 2.7.5.4
Best,
Kevin
Community Team
Thank you for the reply. I understand that there may be a proximity issue, but I can't understand why when connecting directly to the satellite I get 5mbps while Im getting over 400mbps from the main router and Im both near the satellite when I get these numbers and even further out from the router on the 1st floor (yet closer to the satellite which barely is doing anything).