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Forum Discussion
RBR50v2 - Issues post Firmware update
Hi, Just did a firware update and having issues connecting to the Orbi app. It asks for the admin password, which i entered with the default password. Does not go in. Tried resetting the admin passw...
The default Gateway IP address of your Orbi is 192.168.1.1.
Cant ping 192.168.1.1 when I connect to the WiFi on my desktop. Attached network configuration from my mac.
Not sure if you've fixed this yet, but your default network on the Orbi is 10.0.0.X, so your Orbi router should be at 10.0.0.1 per your screenshot. (This is non-default, btw, but it is ok.) Also, going to orbilogin.com when connected to the Orbi wifi is correct, since Orbi does the DNS translation to the correct IP address of the router.
If you don't know your secruity questions, then you will need to do a factory reset. Sorry! https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings