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Forum Discussion
ajredaelli
Jun 01, 2020Tutor
RBR50v2 - No Internet
I just bought the RBR50v2 Router with a Satellite. I went ahead and setup the router. I have a strong signal, however, I wasn't able to connect with my phone. When I tried to connect my Roku and the ...
FURRYe38
Jun 02, 2020Guru - Experienced User
What Firmware version is currently loaded?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
- ajredaelliJun 03, 2020Tutor
I will check into all of these. I can't right now because I work from home and I am not connected to the Orbi. Not sure about the firmware. It's about 1900 Sq. Ft home. Not connected to the satellite yet. When I checked it I was literally next to the Orbi and the TV was just about 20 feet away.
- FURRYe38Jun 03, 2020Guru - Experienced User
Ok, check the suggestions when you get a chance.
- ajredaelliJun 03, 2020Tutor
Will do - thanks!