RBR50v2 Admin password not working

Please post about this over in the Orbi app forum:

Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

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JYDLC wrote:

I also have the RBR50v2 with 2 x RBS50 and I am also experience  login issues via the Orbi Android App. I can still log into the router via my internet explorer browser(www.orbilogin.com) but the app on my phone just stopped working. I am also getting the same error when i try to log in: "login failed. Please re-enter the correct admin password for your NETGEAR router".

 

My issues started after a firmware update from 2.7.2.102 to 2.5.1.16, Yes thats right to an older FW version. I had alot of issues when i went from 2.5.1.16 to 2.5.2.4. I hoped that upgrading to 2.7.2.102 would fix my issues but it did not and my issues remained the same (my issues were about the router dropping device connections and the lan ports not working). Up to this point i could login to my router via both the android app and pc web brower. My android app login failure issued started to happend after i went from FW 2.7.2.102 to 2.5.1.16. 

 

I tried to uninstall the app on my phone and re-installing it but it didnt help. As of now i cant use the android app but i can login through my web browers. I am really frustrated at this point with my Orbi and just considering tossing it in the trash and going with another brand. I am going to give it one last shot this weekend to see if a factory reset helps.

 

Here is my original post it want to read it:

Re: FRUSTRATED WITH MY ORBI RBR50v2 AND RBS50's! K... - NETGEAR Communities

 

Help us Netgear!!!!!!!!!!!!!!! Dont leave your paying customers hanging!

 

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