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Forum Discussion

Jan_H's avatar
Jan_H
Aspirant
May 06, 2024

RBR50V2 blocks one of the satellites

Hi, I have a RBR50v2 with 2 satellites RBS50v2. I have acces control enabled for year now with no problems. I upgraded the firmware of the router and satellites to the latest (2.7.5.4) a couple of...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
May 06, 2024

This satellite does not appear at the top of the Attached Devices web page?

Or, does it appear and is listed as "Disconnected"?

Jan_H's avatar
Jan_H
Aspirant
May 06, 2024
The strange thing is that it shows up on the connected devices page. But when i visit the satellite itself by the ip address is says that netgear armor has blocked that device.
I can visist and login on the other satellite.
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 06, 2024

    What happens if you disable Armor on the Orbi app? 

    • Jan_H's avatar
      Jan_H
      Aspirant
      May 06, 2024
      Tried that and the satellite is still blocked.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        May 06, 2024

        Did you power OFF the system for 1 minute then back ON after disabling Armor in Orbi app?