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Forum Discussion
RBR50v2 Dropping Connection
For the last week my RBR50v2 keeps dropping internet for no known reason. I have one satellite connected and the signal strength is strong. I've read through the forums and it appears this is a known...
UPDATE: The Satellite is about 45' away from the base station, shows Good 5Ghz Strength on the dashboard. I've tried all of the settings you recommended and the issue has gotten worse. Are there any other solutions to try before contacting support for a replacement unit?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the top ring on the RBR turning on when this happens? if so, what color is it?
Do both wired and wireless devices loose connection?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last FW update?