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RBR50v2 Dropping Connection
For the last week my RBR50v2 keeps dropping internet for no known reason. I have one satellite connected and the signal strength is strong. I've read through the forums and it appears this is a known...
joe43wv wrote:
For the last week my RBR50v2 keeps dropping internet for no known reason. I have one satellite connected and the signal strength is strong. I've read through the forums and it appears this is a known issue with this model. It is running the current firmware. I did notice in one post where they mentioned trying to telnet into the router to change some settings. I went to the debug page but did not see where to enable telnet. Any thoughts on what I can adjust to make it stable?
The latest firmware version, V2.7.3.22, removed enabling telnet from the debug page. There is a Python hack to enable telnet, but I am unaware of anything that could be done with telnet to affect this sort of problem.
Can you provide a little more description of what is happening? Such as:
- Did this begin when the router firmware was updated?
(most users do not check constantly for which firmware is running, so you may not have been aware when it updated) - How often does this interruption happen?
- Does it "fix itself" after a certain length of time?
(how long?), or - Is the only way to regain internet connection to reboot the router?
- Does this interrupt both wired and WiFi connections?
- Does the WiFi signal continue to function, but devices report "no internet"?
- Have you attempted to determine whether internet is "totally gone", or the problem is that DNS queries are failing?
(open a command window and then try to 'ping' a web site first by its URL and then by its actual IP address, such as
ping ford.com and, if that fails ping 136.2.49.37
One troubleshooting tactic often employed is to manually load a previous firmware version on the Orbi router. Firmware V2.7.3.22 frustrates this practice because the router will automatically update to V2.7.3.22 again
The factory reset and the settings adjustment did not resolve the issue. The internet stayed on for approximately 30 minutes and then goes back out. It does it MULTIPLE times a day. The wireless and hard wired stops working completely. The wifi completely goes away and then comes back, the hardwired can't even ping the router. The only way to get the issue resolved is by rebooting the router and satellite. It is currently running the most current firmware, but it started a couple of weeks before the latest firmware was installed.
Wondering this would be of any help:
https://community.netgear.com/t5/Orbi/Missing-Connected-Devices/m-p/2142349/highlight/true#M126110
joe43wv wrote:
The factory reset and the settings adjustment did not resolve the issue. The internet stayed on for approximately 30 minutes and then goes back out. It does it MULTIPLE times a day. The wireless and hard wired stops working completely. The wifi completely goes away and then comes back, the hardwired can't even ping the router. The only way to get the issue resolved is by rebooting the router and satellite. It is currently running the most current firmware, but it started a couple of weeks before the latest firmware was installed.
