Forum Discussion

Guide

Feb 03, 2021

RBR50v2 Firmware Upgrade 2.7.2.104 Lost Parental Controls

I read that Circle is going away and I found this link to install Netgear Smart Parental Controls (https://kb.netgear.com/000062852/How-do-I-upgrade-from-Circle-to-NETGEAR-Smart-Parental-Controls#To%...

Features

Troubleshooting

CrimpOn

Guru - Experienced User

Feb 03, 2021

bnbyrnes wrote:
I read that Circle is going away and I found this link to install Netgear Smart Parental Controls (https://kb.netgear.com/000062852/How-do-I-upgrade-from-Circle-to-NETGEAR-Smart-Parental-Controls#To%20manually%20install%20the%20new%20NETGEAR%20SPC%20firmware:)
I followed the instructions and after rebooting I dont see the Tap ADD ONS on the Orbi App. I forced closed it and re-opened and still nothing is there. There is also no parental controls tile in the Orbi App.

I agree. The article is entirely wrong. On firmware 2.7.2.104 (a) the Orbi web interface Advanced Tab->Security has no menu item for Parental Controls. and (b) Android app 2.8.0.1395 Home Button has no menu item "ADD ONS" and no tile for Parental Controls.

vajim

Master

Feb 03, 2021

CrimpOn wrote:
bnbyrnes wrote:
I read that Circle is going away and I found this link to install Netgear Smart Parental Controls (https://kb.netgear.com/000062852/How-do-I-upgrade-from-Circle-to-NETGEAR-Smart-Parental-Controls#To%20manually%20install%20the%20new%20NETGEAR%20SPC%20firmware:)
I followed the instructions and after rebooting I dont see the Tap ADD ONS on the Orbi App. I forced closed it and re-opened and still nothing is there. There is also no parental controls tile in the Orbi App.
I agree. The article is entirely wrong. On firmware 2.7.2.104 (a) the Orbi web interface Advanced Tab->Security has no menu item for Parental Controls. and (b) Android app 2.8.0.1395 Home Button has no menu item "ADD ONS" and no tile for Parental Controls.

does

know about this?