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Forum Discussion
RBR50v2 Satellite network ports disconnect
Good evening folks, Apologies for posting for help on my first post - but Netgear isn't offering support on an Orbi system that is less than a year old, and only provides me with a link to this f...
There is a newer version of firmware for the RBR50/RBS50, v2.7.2.24:
https://www.netgear.com/support/product/RBR50v2.aspx#download
If the Firmware Update menu does not install this automatically, it can be downloaded from the web site, unpacked, and then updated using the Manual Update tab on the router. (For the satellites, I prefer to connect directly to the satellite web console by IP address and use the firmware update menu item on the satellite.)
Just to confirm, Static IP means:
- The IP address is configured in the device itself, which means the device should never issue a DHCP request, or
- The IP address is configured in the router LAN Setup table, which means the device will request an IP address and the router will assign this specific IP to it?
Many thanks for the reply CrimpOn.
I am running FW 2.7.3.22, which is surely newer (judging by the release numbering) than the v2.7.2.24 you suggest? Unless that was just a typo and it is v2.7.3.24, in which case thanks for the heads up - I will give that a crack.
No worries on the terminology - I have worked in IT for 21 years now, so I'm alright poking around systems.
I am running FW 2.7.3.22, which is surely newer (judging by the release numbering) than the v2.7.2.24 you suggest? Unless that was just a typo and it is v2.7.3.24, in which case thanks for the heads up - I will give that a crack.
No worries on the terminology - I have worked in IT for 21 years now, so I'm alright poking around systems.
simont1981 wrote:
Many thanks for the reply CrimpOn.
I am running FW 2.7.3.22, which is surely newer (judging by the release numbering) than the v2.7.2.24 you suggest? Unless that was just a typo and it is v2.7.3.24, in which case thanks for the heads up - I will give that a crack.
No worries on the terminology - I have worked in IT for 21 years now, so I'm alright poking around systems.
Sorry for the typo. The current version is v2.7.4.24. (fumble fingers today)Yes, I am a bit OCD about Static IP. Which method is being used?
Thanks CrimpOn I will check that new FW out, odd how the web UI doesn't see any newer versions than what I have installed - a Microsoft-ism esq 'feature' I guess đ
The static IPs were assigned via the devices - prior to that, I had reservations set in the Orbi (iirc); I only went to static via the device in response the the DHCP events mentioned in the standard log screen, as I thought it might be worth a punt.
Incidentially, it seems that the base Orbi might also be getting hit by the problem too - as I was remotely connected to the PC attached to a LAN port on the base, and the connection dropped out to it, at the same time as my Shield and LG OLED mentioned that the LAN had disconencted for them.
I did manage to download the debug log file, but so far, I haven't identified anything noteworthy.
I'll give the FW upgrade a try now - with any luck, that sorts it out.
Many thanks
- Sadly, it seems like all of the LAN ports on all Orbi devices are still dropping out.
Planning a rare evening of gaming tonight, so will have to use wireless instead, as Google suggestions seem to indicate this will be fine.
I guess it'll be a factory reset tomorrow, followed by an RMA if issues persist.