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Forum Discussion
Robbie361
Feb 21, 2024Aspirant
RBR50v2
Please help me. My orbi system says I’m connected but the internet isn’t working. Support wants 100$ to tell me how to fix it.
FURRYe38
Feb 21, 2024Guru - Experienced User
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
Robbie361
Feb 21, 2024Aspirant
Firm 2.7.4.24