NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Fmatzkin
Oct 06, 2021Aspirant
RBR850 + 2 wired satellites keep kicking my devices off my wifi
My Mesh wifi system keeps kicking off my devices. It happens mostly with Apple devices (iPhone and iPad running the latest OS) My home has 3 floors and I have one device covering each floor, backhau...
stevesw
Oct 08, 2021NETGEAR Expert
Are you seeing any warnings about your chosen SSID name on the Apple devices when you connect to the network?
Apple recently introduced a change in iOS which will cause an apple device to not stay connected to an SSID which has certain common names.
From Apple website:
Use a name that's unique to your network, and make sure that all routers on your network use the same name for every band they support. For example, don't use common names or default names such as linksys, netgear, dlink, wireless, or 2wire, and don't give your 2.4GHz and 5GHz bands different names.
We have seen that when one of the above SSIDs is configured on the Orbi, iphones & ipads on newer iOS versions will connect for a short period and then drop off the network like you have described. When the SSID is changed to something unique, then the problem goes away.
FURRYe38
Oct 08, 2021Guru - Experienced User