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RBR850 3.2.17.12 not working
Hi - I received an email from Netgear that there is a firmware upate for my RBR850. I have tried to update through the Orbi app (no firmware updates available at this time), through Chrome (no firmwa...
Welcome to the wonder world of Netgear firmware updates. Announcements from Netgear of new firmware, but "No new firmware available." My opinion is that I would wait until the Orbi firmware update page offers to install new firmware.
BUT... If you really, sincerely, (can't live without it), want to install 3.2.17.12, then these are the steps:
Navigate a web browser to the the Netgear support site: https://www.netgear.com/support/
Enter the model number for your system (RBR750 or RBR850)
Click on "Downloads".
Click on the Down Arrow.
Click on "Release Notes to bring up the firmware download page.
Download both the satellite and the router zip files.
Unpack (unzip) to get the actual firmware images and remember where they are.
Connect a web browser to each of the satellites by IP address (same credentials as the router "admin" and password).
Select Firmware Update.
Browse to the img file for the satellite.
After the update is finished, the satellite will reboot.
Repeat on any other satellites
Last, connect to the Orbi router web interface.
Navigate to the Advanced Tab, Administration,
Select Backup Settings and copy the router settings to your computer
Select Firmware Update.
Click on the "Manual Update" tab.
Browse to find the router img file and perform the update.
The router will reboot once the update is complete.
Whew! All done.
Same issue here with my RBR750, can someone please clarify?
Welcome to the wonder world of Netgear firmware updates. Announcements from Netgear of new firmware, but "No new firmware available." My opinion is that I would wait until the Orbi firmware update page offers to install new firmware.
BUT... If you really, sincerely, (can't live without it), want to install 3.2.17.12, then these are the steps:
Navigate a web browser to the the Netgear support site: https://www.netgear.com/support/
Enter the model number for your system (RBR750 or RBR850)
Click on "Downloads".
Click on the Down Arrow.
Click on "Release Notes to bring up the firmware download page.
Download both the satellite and the router zip files.
Unpack (unzip) to get the actual firmware images and remember where they are.
Connect a web browser to each of the satellites by IP address (same credentials as the router "admin" and password).
Select Firmware Update.
Browse to the img file for the satellite.
After the update is finished, the satellite will reboot.
Repeat on any other satellites
Last, connect to the Orbi router web interface.
Navigate to the Advanced Tab, Administration,
Select Backup Settings and copy the router settings to your computer
Select Firmware Update.
Click on the "Manual Update" tab.
Browse to find the router img file and perform the update.
The router will reboot once the update is complete.
Whew! All done.
Thank you - I appreciate this.
:smileywink:
FYI: I just manually updated my RBR750 + 2 x RBS750 to this version and it all appears to work fine.
BTW: This can be a little weird. When you update a satellite, you actually get a window that opens to that satellites web UI. After the update/reboot of that satellite, that web UI was unresponsive because the satellite had gotten a new IP address!
This happened only on 1 of 2 satellites (the 2nd one!) so was unexpected and a little disconcerting.
If your satellite web UI is unresponsive after the reboot, just close it and go back to the router web UI. Mine didn't update the display of the satellite firmware version right away, but after a couple of refreshes it caught up.
Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.
ScottH_98125 wrote:FYI: I just manually updated my RBR750 + 2 x RBS750 to this version and it all appears to work fine.
BTW: This can be a little weird. When you update a satellite, you actually get a window that opens to that satellites web UI. After the update/reboot of that satellite, that web UI was unresponsive because the satellite had gotten a new IP address!
This happened only on 1 of 2 satellites (the 2nd one!) so was unexpected and a little disconcerting.
If your satellite web UI is unresponsive after the reboot, just close it and go back to the router web UI. Mine didn't update the display of the satellite firmware version right away, but after a couple of refreshes it caught up.
