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Forum Discussion
jimhayes
Aug 17, 2021Aspirant
RBR850 Kernal Panic - Large File Transfers
Have a solid peforming RBR850 system with 2 extra nodes. I have noticed that when i pull large files out of Google Takeout in parallel using Safari browser i can crash the master Orb node. Very repeatable, kernal panic, red light on the front and all network connectivity is impacted.
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jimhayes wrote:
Very repeatable, kernal panic, red light on the front and all network connectivity is impacted.
This appears to be the sort of thing that should be referred to Netgearing engineering. If the system is past the "90 day complimentary support" period, I would send a private message to one of the forum moderators and include a link to the debug log file. Put it on one of the many storage sites: Drop Box, Google Drive, Apple (something), or IBM (whatever). Moderators can be identified by the 'Capital N' after their screen name where the rest of us have some goofy symbol. Moderators appear to have capabilities to contact departments within Netgear.
I just love a problem that can be replicated at will. I would dearly love to replicate this myself except that (a) I have the original Orbi rather than the AX, and (b) I do not use Safari. Thinking of that, it might be a good idea to reproduct the problem using a different browser I frequently download 2GB Linux images and have no problem doing so. But then again, I have a puny 200mb download speed.
- jimhayesAspirant
Thanks for the note and suggestion.
Seems this is known problem
https://community.netgear.com/t5/Orbi-AX/Orbi-RBR850-crashes-with-large-downloads/m-p/2116441#M17101
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.