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Forum Discussion
Axel-i
Feb 23, 2022Aspirant
RBS 50 LAN connection is no longer working
I have had an Orbi RBR50/RBS50 mesh network with two satellites for couple years now. Just recently I lost the internet connection for the computer that is connected to the satellite (RBS50) with a L...
- Feb 24, 2022
If the problem occurs regardless of the satellite, it tends to indicate a firmware issue. You have a couple options.
1. downgrade the firmware. always an option but I've seen a couple issues on here from users who downgrade.
2. wait a bit and see if the next firmware update fixes it.
3. Try a factory reset on the router and the satellites and see if that helps.
plemans
Feb 23, 2022Guru - Experienced User
If you swap the 2 satellites, does it work?
Axel-i
Feb 23, 2022Aspirant
Hi,
I have swapped the satellites and the behavior is exactly the same. So, it is not a satellite (RBS) HW issue. I also walked with laptop and LAN cable to connect directly to the RBR and both RBSs. First time they all worked. Once I tried again with the satellite, it did not work. As said I have tried two computers, one Synology NAS and multiple LAN cables. Result is the same. LAN does not work 99% of the time, WiFi works all the time.
Br,
Aulis
- plemansFeb 23, 2022Guru - Experienced User
are you using a switch between router--satellites?
- Axel-iFeb 24, 2022Aspirant
Hi,
No, there are no switches or any other intermediate equipment used. The system configuration is: Modem - (LAN) - RBR50 - (WiFi) - RBS50 - (LAN) - Computer.
- plemansFeb 24, 2022Guru - Experienced User
If the problem occurs regardless of the satellite, it tends to indicate a firmware issue. You have a couple options.
1. downgrade the firmware. always an option but I've seen a couple issues on here from users who downgrade.
2. wait a bit and see if the next firmware update fixes it.
3. Try a factory reset on the router and the satellites and see if that helps.