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Forum Discussion
Axel-i
Feb 23, 2022Aspirant
RBS 50 LAN connection is no longer working
I have had an Orbi RBR50/RBS50 mesh network with two satellites for couple years now. Just recently I lost the internet connection for the computer that is connected to the satellite (RBS50) with a L...
- Feb 24, 2022
If the problem occurs regardless of the satellite, it tends to indicate a firmware issue. You have a couple options.
1. downgrade the firmware. always an option but I've seen a couple issues on here from users who downgrade.
2. wait a bit and see if the next firmware update fixes it.
3. Try a factory reset on the router and the satellites and see if that helps.
Axel-i
Feb 24, 2022Aspirant
Hi,
No, there are no switches or any other intermediate equipment used. The system configuration is: Modem - (LAN) - RBR50 - (WiFi) - RBS50 - (LAN) - Computer.
plemans
Feb 24, 2022Guru - Experienced User
If the problem occurs regardless of the satellite, it tends to indicate a firmware issue. You have a couple options.
1. downgrade the firmware. always an option but I've seen a couple issues on here from users who downgrade.
2. wait a bit and see if the next firmware update fixes it.
3. Try a factory reset on the router and the satellites and see if that helps.
- Axel-iFeb 24, 2022Aspirant
Hi,
Thanks. I did not downgrade, but re-installed existing FW and sofar that fixed the problem. I will monitor it for few days to see, whether there will be any hick-ups.
Thank you Plemans for the suggestion! Good job!
- Axel-iFeb 24, 2022Aspirant
..forgot to mention that the re-installation of the FW meant for the satellite (RBS) did not work out. The Orbi system claimed it being a non compatible SW. The satellite (RBS50) however, accepted the router (RBR50) variant of the FW. I do not know how much different those two FWs are, but it was an interesting discovery.
- plemansFeb 24, 2022Guru - Experienced User
Axel-i wrote:
..forgot to mention that the re-installation of the FW meant for the satellite (RBS) did not work out. The Orbi system claimed it being a non compatible SW. The satellite (RBS50) however, accepted the router (RBR50) variant of the FW. I do not know how much different those two FWs are, but it was an interesting discovery.
usually the only way to force it is with a tftp type setup. It shouldn't work with the standard firmware update process.
but if you have it working.....