NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Dave61's avatar
Dave61
Aspirant
Dec 28, 2017
Solved

RBS 50 Satellite "stuck" on firmware 2.0.0.74

I have just added a second satelllite to my home network. As delivered it was on firmware v1. Via the admin panel I did a firmware update to v2, however I notice that whilst the router and first sate...
Troubleshooting
  • aaz's avatar
    aaz
    Dec 28, 2017

    You need to unzip the file and then load the RBS50-V2.1.1.16.img file.

Dave61's avatar
Dave61
Aspirant
Dec 28, 2017

Thanks, manual update was a good idea, but I get an error: "This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product."

 

I downloaded the file and tried again, with the same result.

 

 

 

DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Dec 28, 2017

Try to power cycle that satellite unit then try the update again.

 

DarrenM

  • Dave61's avatar
    Dave61
    Aspirant
    Dec 28, 2017

    Thanks, just tried that but still same error.