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Forum Discussion
rbs 50 satellite will not sync with rbr50 router
I have an Orbi Wi Fi mesh rbr50/rbs50 system that won't connect a satellite unit.
I've factory reset multiple times and downgraded the router server to a 1.10.x version (was on latest). I canno...
Only other idea that should work, down grade the router base to what you believe is on the satellite, if you know. Use same FW file on the router. If you can get to this point, the satellite should then connect, I would immediately update the satelliteto v.16, then upgrade the base to v.16 lastly.
I would contact NG support for help and information on this if you can't get the satllite updated or connected...
just to make sure were covering all the bases.
When you reset the satellite, your inserting basically a paperclip into the small hole, holding it for 30 seconds until it resets?
What sync procedure are you following? Typically you will want to have both in the same room for this. with both powered on and booted. press the sync button on the router until the lights come on, then press the sync on the satellite, lights will come on and its trying to sync. It will take a few minutes for this to happen.
Also the satellite does not have any dhcp ability