NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Zooss
Aug 18, 2021Tutor
RBS 750 Out of sync
Received a replacement RBR750 due to RMA, but kept original satellites. One satellite syncs, but the 2nd will not sync and only syncs when pluged in via ethernet. When logged into router via PC, it shows as connected wireless (when wired in) and the backhaul status is "out of sync". When I remove the ethernet cable from satellite, the router light turns solid magenta and the status becomes "disconnected".
Firmware for router and both satellites are v4.6.3.7.
Have reset and power cycled all devices, repeating setup over again. Have tried with satellites in same and other rooms.
Thanks!
1 Reply
- FURRYe38Guru - Experienced User
Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.