NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBS10 satellites disconnecting
Hi all, long time searcher/reader, first time poster. I've had the RBR10 with a pair of RBS10 satellites for a while, and the satellites have been disconnecting randomly from the beginning. I've ...
Thanks mstrbig, I think we've cracked it.
The RSSI scanner helped me come to the conclusion that the walls of the stairs in the middle of the house were really blocking the signal. Despite a satellite (or router) in the next room being far closer to the RSSI scanner than the next satellite a floor or two above, the one further away would have a far stronger signal.
So have put the router back in the attic, and without daisy chain the signal reaches each satellite either side of the stairs with good strength on the ground floor (diagram attached). Also they are further away which I guess helps. Anyway since doing this, its been pretty solid.
Thanks for your help!
If just the satellites are disconnecting it may be channel interference.
You say your 5GHZ is greyed out. If I remember it is because the 5 GHz WiFi channel is fixed cannot be changed. But 5Ghz broadcasts smaller, and is usually not a problem. But you can play with the 2.4 Ghz channel for better performance.
Try changing these settings, if you have not already done so:
Disable Circle, Armor, Daisy Chaining, Fast Roaming, IPv6 and uncheck 20/40Mhz Coexistence.
Enable WMM, Implicit BeamForming, Mu-MIMO
Set Short preamble mode. Save settings, reboot Orbi.
Also, Placement of satellites have a lot to do with strong backhaul. How are you satellites placed with regard to the router?
How large and what is the layout of your home? I know the specs state up to 4500 Sq Ft. but unfortunately all manufacturers post best case scenario, kinda like gas mileage ratings on a car.
Thanks for your reply Mstrbig.
Usually it is just the satellites disconnecting - go towards the router and I'll find WiFi again. Occasionally the router light is white too.
I shall try the other settings you suggested tomorrow I think.
Regarding the setup and placement - can you see the attached file I put on the original post? I drew that as its easier than explaining!
Many thanks
Retired_Member wrote:Regarding the setup and placement - can you see the attached file I put on the original post? I drew that as its easier than explaining!
You would want DaisyChaining off. 14 feet may be too close. And you have tried moving them further from the router?
Run a wifi analyzer and see what the RSSI is on each one of your Orbi networks. You will have more than one, plus private.
Hi mstrbig, an update:
Today I moved the bedroom Satellite to the attic, and the lounge one across the lounge (adds another eleven feet or so). It was terrible to start with, never seen the pink dot on the main wired router before (on the app), but seems to have settled for now.
I did most of your recommendations also: don't know what circle is, armor is for router mode only, unchecked 20/40mhz, selected short preamble, fast roaming was already off and ipv6 already disabled. mu-mimo and wmm were already enabled, turned on beamforming. Disabled daisy chain.
The Mac wifi diagnostic scans the RSSI as between 49 and 71 depending on which box and band. Daftly, if I select the recommend channel from this app for the 2.4ghz and re-scan, it tells me a different recommended channel!
Thanks for your help, I'll let it run for a few days and see how it goes.
Cheers,
Andy.
Slightly different question, and I've had this since having the product too... why does the Orbi app and orbilogon.net give different results at the same time! (see attached image).
The Orbi app has the now direct connected satelites with pink dots (not connected?), the orbilogon.net has the satellites listed with a backhaul status as "Good", and the boxes themselves have blue lights. Which is correct? It seems to be working ok at the moment...
Thanks
